These days Psychoanalysis is usually perceived as a traditional industry. Only a few people outside it realise that Sigmund Freud was in fact a cutting edge disrupter and an innovator 3.
Stillpoint Spaces an international community of the for the psychologically curious have helped thousands find mental health services, and further empowered hundreds of counsellors to better run their practices.
When renowned author and counselling thought leader Aaron Balick and Stillpoint Spaces operations director Rafaela Hounder approached us with this project, they told us about their journey on this path of innovation in mental health services so far.
They wanted a strategic product partner who would help them promote the platform, expand their online presence, and help them continue their journey to empower counsellors with technology.
We work with client all different stages of there journey, and our start with Stillpoint Spaces was half-way through the mission. They'd built an initial MVP of the online platform but wanted to take it to the next level, focus the on the promotion of the online services, and ensure compliance with the latest secure payment regulations.
Both our teams sat down in their London offices in their library and tackled our first challenge: defining a user experience strategy which would appeal to counsellors, academics, and those seeking mental health services.
Aaron told us that most psychological services are delivered in ways that in fact disincentivise people to take them up.
If you want to find the right counsellor for you the existing approach has been a case of trial and error which can get very expensive quickly. Our collective mission with the counselling gallery was to create a marketplace platform which would help those seeking mental health services make the most informed decision possible when finding their therapist.
Stillpoint Spaces mission is not only to help those seeking mental health services, but also those providing them with their practice management software.
Our first task was making the existing technology fully compliant with new SCA financial regulations, next we rebuilt out the entire invoicing portion of the platform and then rebuilt the authentication backend.